Because surgery involves many different people and services that are all separate entities – the doctor, the lab, the facility or etc., billing can be confusing. If you have a question or concern about your bills, don’t hesitate to call us for clarification.
Here is some basic information about what to expect:
• You will receive more than one bill. You will get separate bills from the surgery center, the physician, and the anesthesiologist. You also may get bills from radiology and pathology. We can tell you how many bills to expect if you ask.
• Advanced Surgical Institute will bill your insurance company for our portion of your expenses, as a convenience to you. Unfortunately, we cannot do the same for the rest of your surgery bills, although the various offices that issue them may be able to help you.
• You are responsible for any deductible, co-insurance, or balance not paid by the insurance. Click here for a list of health benefit plans Advanced Surgical Institute participates in. Please contact your insurance company prior to your scheduled procedure at Advanced Surgical Institute. Each insurance plan is different and some provide different levels of coverage that could make a difference in your out-of-pocket costs. It is always best to contact your insurance company directly to obtain more information on your plan coverage. Advanced Surgical Institute participates with most local and national commercial insurers. HMOs, PPOs, IPAs, and Workers’ Compensation carriers.
• If you do not have insurance, or if you are having cosmetic surgery, you must pay for your surgery on or before the day of your surgery. We will give you an estimate beforehand. After surgery, we will calculate the actual bill indicating the total charge with any unpaid balance, which must be paid within 30 days.
• Advanced Surgical Institute accepts most major credit cards.
• If your insurance company requires a referral, you are responsible to bring one the day of surgery, made out to the “Advanced Surgical Institute”.
Billing questions or concerns are best handled by contacting the Business Office Manager, Jennifer Burgel, at 1-856-256-7620 extension 107.
